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Warranty

We provides a full line of 100% brand new and high quality products. Each unit is strictly factory tested before delivery.

Warranty is according to below standard conditions, subject to the earlier one:
diesel generator: 12 months after installation or 2000 running hours.
Gas generator:12 months after installation or 3000 running hours.
For longer warranty period,please contact us.

Brands like Weichai, Yuchai, Cummins, Perkins, Stamford, Leroy Somer etc, provide global warranty to customers. Details are as per their policy.

Commission

Engineers are available for on-site commission and training of buyer's operators.

The related cost are on buyer's account, include round traffice cost(train, air tickets etc), food and hotel, daily subsidy etc.

Remote commission service is available for free.

Trouble Shooting

Trouble shooting service is available for buyers

Remote diagnose and trouble shooting service is available for free for whole lifetime.

If the quality problem arise during the warranty period, and verified that the problem is caused by our genset-body instead of external or natural reasons (Refer to all kinds of natural disaster, shipping, loading, unloading, wrong-operation, etc), on-site diagnose and trouble shooting service is free. (for some products)

After the warranty period, the required spare parts are available at cost prices. On-site diagnose and trouble shooting service is available but with cost on buyer's account.

How to Use Generator

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NO.1866 Tuanjie Road, Qingdao, Shandong, China
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